Privacy Policy

Who We Are

SS Trade Supplies Ltd
Unit 10, Peninsula Business Park
Reeds Lane
Moreton
Wirral
CH46 1DW

Email: sales@sstradesupplies.co.uk

Information We Collect

We may collect and process the following information when you apply for a trade account, place an order or contact us:

• Name
• Company name
• Email address
• Phone number
• Billing and delivery addresses
• Trade account application details
• Order history and transaction data
• Website usage data (via cookies)

How We Use Your Information

We use your information to:

• Process trade account applications
• Supply goods and manage orders
• Provide customer support
• Communicate with you regarding orders or enquiries
• Maintain account records
• Improve our website and services
• Send relevant business communications where appropriate

Trade Accounts

As a trade-only supplier, we collect and store information necessary to assess and manage trade account applications.

We may use this information to:

• Verify your business details
• Approve or decline applications
• Manage ongoing account activity

Sharing Your Information

We only share your information where necessary to operate our business, including:

• Delivery companies (to fulfil orders)
• Payment providers
• IT and website service providers

We do not sell or rent your personal data to third parties.

Data Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

Cookies

Our website may use cookies to:

• Improve functionality
• Analyse website traffic
• Enhance user experience

You can control or disable cookies through your browser settings.

Data Retention

We retain your data only for as long as necessary to:

• Fulfil orders
• Maintain business records
• Meet legal and regulatory obligations

Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your data (where applicable)

To exercise your rights, please contact us using the details below.

Contact

If you have any questions about this Privacy Policy or your data, please contact:

Email: sales@sstradesupplies.co.uk