SS Trade Supplies - Terms and Conditions

Terms and Conditions

These Terms and Conditions apply to all sales and trade account activity with SS Trade Supplies Ltd.

1. Company Information

SS Trade Supplies Ltd
Unit 10, Peninsula Business Park
Reeds Lane
Moreton
Wirral
CH46 1DW

2. Trade Customers Only

SS Trade Supplies Ltd operates as a trade-only supplier.

All orders must be placed by approved trade account customers. We reserve the right to refuse or cancel any order where this requirement is not met.

3. Trade Accounts

Trade accounts are subject to approval.

We reserve the right to:

Approve or decline any application
Request supporting business information
Suspend or withdraw accounts at our discretion

Customers are responsible for ensuring their account details are accurate and kept up to date.

4. Orders

All orders are subject to:

Acceptance by SS Trade Supplies Ltd
Stock availability

We reserve the right to cancel or amend orders where necessary, including in cases of pricing errors or stock issues.

5. Pricing

All prices are shown in pounds sterling.

We reserve the right to:

Change prices at any time
Correct pricing errors

Where a pricing error occurs, we will contact you before processing the order.

6. Payment

Payment terms are as follows:

Standard orders: payment required in full at time of order
Trade credit terms (if agreed): subject to separate approval

Late payments may result in:

Suspension of account
Withdrawal of credit terms

7. Delivery

We aim to dispatch orders as quickly as possible.

Delivery times are estimates and may vary depending on:

Product availability
Order size
Delivery location

We deliver to mainland UK only. Certain areas may be excluded or subject to additional charges.

Large, heavy or bulky items may require specialist delivery services.

8. Risk and Ownership

Risk in the goods passes to the customer upon delivery.

Ownership of goods remains with SS Trade Supplies Ltd until full payment has been received.

9. Returns

All returns must be authorised in advance.

Returned goods must:

Be unused
Be in original packaging
Be suitable for return transport

Customers are responsible for ensuring items are properly packaged for return.

We may be unable to arrange collection of large or bulky items without appropriate packaging.

10. Damaged or Faulty Goods

Any damaged or faulty items must be reported as soon as possible.

Customers should provide:

Order number
Description of the issue
Photographic evidence where possible

We will assess the issue and provide a suitable resolution.

11. Liability

Our liability is limited to the value of the goods supplied.

We are not liable for:

Indirect or consequential losses
Loss of profit or business interruption

12. Product Information

Product descriptions and specifications are provided in good faith but may vary.

Customers are responsible for ensuring products are suitable for their intended use.

13. Force Majeure

We are not liable for failure or delay in performance caused by circumstances beyond our reasonable control.

14. Privacy

Customer data is handled in accordance with our Privacy Policy.

15. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

16. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.